Terms of Purchase

REGISTRATION, TICKET AND SUBSCRIPTION

3.1 Registration Access to the Verona Bike Service is subject to specific registration, requiring the input of all the personal information requested and acceptance of the General Conditions, to be carried out by signing the Agreement and reviewing the Privacy Disclosure attached to the Agreement (with the right to issue the consents provided for therein).

3.2 Registration procedure Registration can be accomplished by connecting to the www.bikeverona.it website or by way of the official “Verona Bike " App, clicking the “Register” button. The Agreement is deemed valid once all steps of the registration procedure ("Registration" hereinafter) have been completed.

3.3 Information regarding utilization and functionality of the Verona Bike Service. The manner in which the Verona Bike Service is utilized and the relative costs, are made known by publication on the dedicated pages of the www.bikeverona.it website and the official “Verona Bike” App. It is therefore assumed that this information will be known to the User.

3.4 Types of tickets and subscription available: duration, start and price. Upon registration, the User can choose one of the following types of ticket or subscription to the Verona Bike Service, at the prices published on the www.bikeverona.it website and via the official “Verona Bike” App:

a) annual subscription, available only to persons domiciled in Italy, valid for 1 (one) year from the date of Registration as required under article 3.2 above. When the annual subscription is paid, the Verona Bike service will be activated.

b) monthly subscription, valid for 30 (thirty) days, or 720 (seven hundred and twenty) hours, from the moment of the first pick-up. The Verona Bike Service will be activated when a Bicycle is picked up for the first time;

c) weekly subscription, valid for 7 (seven) days, or 168 (one hundred and sixty-eight) hours, from the moment of the first pick-up. The Verona Bike Service will be activated when a Bicycle is picked up for the first time;

d) daily subscription, valid 24 (twenty-four) hours from the moment of the first pick-up. The Verona Bike Service will be activated when a Bicycle is picked up for the first time.

e) ticket with a validity of 1 (one) hour and 30 (thirty) minutes from when it is picked up. The Verona Bike Service will be activated when the Bicycle is picked up.

3.5 Subscription and ticket. Management of access credentials. The User will immediately be sent an sms text message containing the code giving access to the relative service area; thereafter, using the official “Verona Bike” App, this code allows the Bicycle to be picked up from and returned to a Station as described in article 5.3 below.

3.6 Methods of payment Payment of the ticket and or subscription to the Verona Bike Service can only be carried out by credit card or reloadable prepaid card, MasterCard, Visa or American Express circuits. When signing up for one of the subscriptions or buying a ticket pursuant to article 3.4, Users are under obligation to supply the Provider with details of the credit card or reloadable prepaid card used for payment of the subscription, while also authorizing the Provider to verify the name of the owner of said payment card. By entering into the Agreement, the User authorizes the Provider to debit any amounts or sums payable or owed by the User in respect of penalties applicable under article 6 below. The identity of the payment card owner will have to be the same as the account holder of the subscription if the person is an adult.

3.7 Access to the Service by Minors. Minors can also access the Verona Bike Service subject to signing of the Agreement to subscribe or purchase of a ticket by the User who is a parent or guardian in one of the ways described in article 3.2. In that case, the Agreement must indicate the personal details (name, surname, date of birth) of the Minor who will be using the Verona Bike Service. The User must supply details of his/her credit card used for payment of the subscription or of the ticket. By entering into the Agreement, the User authorizes the Provider to debit any amounts or sums payable or owed by the Minor in respect of penalties applicable under article 6.4 below. The User — not bound in this instance by the transfer restriction of article 8.2 below — will provide the Minor with the help needed in order to pick up the Bicycle and utilize the Verona Bike Service. Under no circumstances can minors under 14 years of age access the Verona Bike Service and utilize the Bicycles. Minors, in any event, are allowed to use only Human Powered Bicycles or Electric Pedal Assisted Bicycles, and expressly forbidden from using Bicycles with Child Seat.

3.8 If the User has picked up a Bicycle with a Child Seat, he/she can only carry, notwithstanding the prohibition imposed under article 8.2, no. 2, a child weighing no more than 20 kg whose parent or guardian is the User himself/herself or whose parents or guardians have given the User specific authorization. In any case, minors can only be carried as passengers under the supervision and monitoring of the User. Child passengers must wear helmets (fitted and fastened), and the safety belts of the child seat must also be fastened. The use of a Bicycle with a Child Seat does not involve any processing, by the Provider, of personal data relating to the child passenger.

3.9 It is understood that the Provider shall remain free of all liability in the event of the Verona Bike Service being used with disregard for the provisions of articles 3.7 and 3.8 above, and in particular where the service is accessed by minors who may have made inaccurate and/or untruthful statements as concerning their age. The right is reserved by the Provider to take action against Users for any damages, direct and indirect, suffered as a result of the Verona Bike Service being used inconsistently with the provisions of articles 3.7 and 3.8 above.

DURATION, RENEWAL AND WITHDRAWAL

4.1 Automatic renewal of annual subscriptions. For annual subscriptions, membership is renewed automatically at the end of said period, for the same period and at the rates applicable on the date of renewal, unless the User manifestly expresses otherwise, which must be done before the subscription expires, by clicking on “Cancel the automatic renewal“ which can be seen on the homepage of the website www.bikeverona.it in the personal area; and in the profile on the official “Verona Bike” App.

4.2 Duration of monthly, weekly and daily subscriptions. The monthly, weekly subscription and daily subscription expire respectively once the 720, 168 or 24 hour period has elapsed, and are not tacitly renewed. In this situation, the subscription will be deactivated automatically.

4.3 Right of withdrawal by the User. Users can exercise their right to withdraw by submitting a request within 14 days from the purchase of the subscription by Certified Electronic Mail (PEC) or registered letter with notice of receipt. Following withdrawal, the sum paid by the User to purchase the subscription will be reimbursed at no cost to the User, utilizing the same method of payment that was selected originally by the User to remit the subscription fee. The provisions of this paragraph shall not apply if the subscription is automatically renewed.